Shipping Policy

Thank you for shopping with NUTSPHERE AGROCOMM. We are committed to delivering your products safely and efficiently.

1. Order Processing

• Orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
• You will receive a confirmation email once your order is shipped.

2. Delivery Timeline

• Estimated delivery time: 3–7 business days depending on location.
• Delivery timelines may vary due to logistics, weather conditions, or high-demand periods.
• Remote locations may require additional delivery time.

3. Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout.
• Free shipping may be offered during promotions or above certain order values.

4. Cash on Delivery (COD) Policy

To maintain smooth operations and reduce unnecessary order returns, the following conditions apply to COD orders:

• COD is available only for selected locations.
• COD may be available only up to a specific order value (as displayed at checkout).
• A small additional COD handling fee may apply.
• We reserve the right to restrict COD for customers with repeated order cancellations or returns.
• Orders confirmed via COD may require telephonic or SMS verification before dispatch.
• Failure to respond to verification may result in order cancellation.

5. Address & Delivery Responsibility

• Customers must provide complete and accurate delivery details.
• We are not responsible for delays or non-delivery due to incorrect address or contact information.
• If delivery is unsuccessful due to customer unavailability, re-delivery charges may apply.

6. Damaged or Tampered Packages

If you receive:

• A damaged package
• A tampered parcel
• An open seal

Please refuse delivery or contact us immediately with photos at: hello@nutsphere.com

7. Order Tracking

Once shipped, tracking details will be shared via email or SMS. Customers can track orders through the courier partner's website.

8. Delivery Delays

While we strive for timely delivery, delays caused by logistics partners, weather, or unforeseen circumstances are beyond our direct control.

9. Contact Information

For shipping-related queries, contact us at: